Privacy Policy

CommissionIt.com is a trading name of Commission It Ltd, registered in England and Wales under Company Number 07410971.

Commission It Ltd is registered with the Information Commissioner's Office under registration number ZA288069.

For UK GDPR and Data Protection Act 2018 purposes, Commission It Ltd is the data controller unless we state otherwise.

We may collect and process the following types of information:

• Name, email address, phone number and company name
• Account details and login credentials
• Project briefs, uploaded files, images and documents
• Messages, notes and communications
• Supplier requirements, budgets and timelines
• AI prompts, AI conversations and generated outputs
• Usage statistics, browser data, device information and IP address
• Cookie data and analytics information
• Payment and subscription information where relevant

We use the information we collect to:

• Operate the platform and provide our services
• Create project briefs and generate AI assisted outputs
• Support users and respond to enquiries
• Manage accounts and authenticate users
• Improve the service and develop new features
• Prevent fraud, monitor security and detect abuse
• Measure usage and analyse platform performance
• Prepare billing, subscription and payment records
• Communicate service updates and important notices
• Comply with legal duties and regulatory requirements

We process personal data under the following lawful bases:

• Contract performance — to provide the services you have requested
• Legitimate interests — to operate, improve and secure the platform
• Consent — where you have given specific permission
• Legal obligation — to comply with laws and regulations
• Explicit consent — for any special category data where relevant

Marketing emails are only sent where permitted by law. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Our platform uses artificial intelligence to assist with project planning, brief creation, cost estimation, supplier requirements and related tasks. AI is a tool to support your decision making, not a replacement for professional advice or your own judgement.

We work with trusted AI providers to deliver these features. The AI processes your inputs to generate helpful outputs, but all generated content should be reviewed and verified before use.

Your prompts, uploaded files, project details and generated outputs may be processed to:

• Provide AI functionality and generate outputs
• Improve user experience and platform performance
• Maintain security and diagnose errors
• Prevent misuse and support platform development

CommissionIt.com will not intentionally use user project data to train public AI models unless clearly disclosed and legally permitted.

Data may be processed by trusted third party providers who help us operate the platform. These include providers of:

• Cloud hosting and infrastructure
• Database and storage services
• AI and machine learning capabilities
• Analytics and performance monitoring
• Email and communication services
• Payment processing
• Authentication and security
• Customer support tools

Third party providers are only permitted to process data for agreed business purposes and must use appropriate security safeguards.

CommissionIt.com does not currently make solely automated decisions that produce legal or similarly significant effects on users.

AI may assist with recommendations, project planning and content generation, but users retain full control over all decisions. If this changes in future, this policy will be updated and users will be informed where required.

We do not sell personal data.

We may share data with:

• Technology and AI providers who help operate the platform
• Payment processors to handle transactions
• Professional advisers including lawyers and accountants
• Regulators, law enforcement or government bodies where required
• Suppliers or contractors where necessary to deliver a user requested service

If supplier matching features are introduced, relevant project information may be shared with potential suppliers only where necessary and appropriate.

Users are responsible for ensuring they have the right to upload and share all content, including images, documents, designs, third party materials and project information.

Users must not upload unlawful, confidential, infringing or harmful material. We reserve the right to remove content that violates these requirements.

CommissionIt.com may monitor platform activity for:

• Security and fraud prevention
• Abuse detection and policy enforcement
• Technical support and troubleshooting
• Service improvement and product development
• Product analytics and usage reporting
• Subscription management and future billing

We may use cookies and similar technologies for:

• Essential website functionality and authentication
• Analytics to understand how the platform is used
• Remembering your preferences and settings
• Performance monitoring and optimisation
• Security and fraud prevention
• Marketing purposes where consent is provided

For more information, please see our Cookie Policy.

Personal data is kept only as long as needed for the relevant purpose:

• Account and project data may be retained while your account is active
• Business records may be kept for up to six years for tax, accounting, dispute and legal purposes
• AI prompts, generated outputs and usage logs may be retained for service operation, security, audit, support and improvement purposes

You may request deletion of your data subject to legal and operational requirements.

CommissionIt.com uses reasonable technical and organisational measures to protect your data, including:

• Access controls and authentication
• Secure hosting infrastructure
• Encryption where appropriate
• Restricted access to personal data

No online service can guarantee complete security. We encourage users to protect their account credentials and report any security concerns promptly.

Some of our providers may process data outside the United Kingdom. Where this happens, CommissionIt.com will use appropriate safeguards as required by data protection law, such as standard contractual clauses or adequacy decisions.

Under UK GDPR, you have the following rights:

• Access — request a copy of your personal data
• Correction — ask us to correct inaccurate data
• Deletion — request erasure of your data in certain circumstances
• Restriction — ask us to limit how we use your data
• Objection — object to certain types of processing
• Portability — receive your data in a portable format
• Withdraw consent — where processing is based on consent
• Complaint — lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us using the details below.

CommissionIt.com is currently operating in beta. This means the platform is still being developed and refined. Features may change, be added or removed as we improve the service based on user feedback and technical requirements.

During the beta period, some features may be experimental and outputs may not always be accurate or complete. We appreciate your patience and feedback as we work to improve the platform.

CommissionIt.com is not intended for children under 16 years of age. Users under 16 should not create an account or submit personal information through the platform.

If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

This Privacy Policy may be updated as the platform develops, especially as AI tools, supplier matching, subscriptions and payment features evolve.

Material changes will be communicated through the platform or by email where appropriate. We encourage you to review this policy periodically.